OFF/MARKET

Network — Off/Market Network LTD

Terms of Service

Last updated: August 2026

1. About the Platform

Off/Market Network is a members-only platform operated by Off/Market Network Ltd (“we”, “us”, “the Company”), a company incorporated in England and Wales. The platform facilitates the introduction of off-market commercial property opportunities between vetted professional members on a strictly confidential basis.

Access to the platform is available to eligible property professionals who register directly or are invited by the Company. By creating an account you confirm that you accept these Terms of Service in full.

2. Eligibility and Membership

Membership is restricted to professional property market participants including, but not limited to, commercial agents, property advisors, fund managers, family offices, developers, and principal buyers and sellers of commercial real estate. The Company reserves the right to refuse or revoke membership at its sole discretion without providing reasons.

You must be at least 18 years old and authorised to act on behalf of any entity you represent. By accepting these terms you warrant that all information provided — including your name, company, contact details, and professional biography — is accurate and up to date.

Each member is required to maintain a complete profile including their full name, company, a short professional biography, and a current profile photograph. All four are mandatory and must be provided before you can use the platform. This information is visible to other members and appears on the listings, mandates and deal rooms you take part in.

3. Membership Plans and Fees

The platform is offered on two plans. Free Tier is free of charge and requires no payment card. Premium Tier costs £25 per month including VAT where applicable.

On the Free Tier you may open up to 3 deal rooms. This allowance is counted per account over the lifetime of that account and applies only to deal rooms you open yourself — deal rooms opened by other members with you are unlimited and are not counted against your allowance. Closing or withdrawing from a deal room does not restore an allowance.

All other features are included on the Free Tier, including submitting listings and mandates, browsing all listings, the member directory, and full participation in any deal room you are a party to. Once your allowance is used, existing deal rooms remain fully accessible; only the opening of further deal rooms requires Premium Tier.

Premium Tier removes the deal room limit. It is billed monthly in advance via our payment processor, Stripe, and the first payment is taken when you subscribe. There is no free trial and no minimum term. You may cancel at any time and access continues until the end of the current billing period. No refunds are issued for partial periods or for unused deal room capacity.

We may change the deal room allowance or the price of Premium Tier. Where a change is to your disadvantage we will give existing members no less than 30 days' notice by email before it takes effect, and you may cancel before then without charge.

Certain members may be granted complimentary access by the Company at our discretion. Such access carries no deal room limit, carries no entitlement, and may be withdrawn at any time.

4. Platform Use and Conduct

By using the platform you agree to:

  • Only submit listings for properties in which you hold a genuine mandate, direct instruction, or ownership interest.
  • Treat all information accessed through the platform as strictly confidential and not share it with third parties without the express consent of the disclosing party.
  • Not use contact details obtained through a Secure Introduction for any purpose other than the specific transaction for which they were disclosed.
  • Not circumvent, copy, or attempt to replicate the platform or its processes outside of this service.
  • Maintain an accurate and professional profile, including a genuine biography and a current photograph of yourself.
  • Not open deal rooms for the purpose of evading the Free Tier allowance, and not register additional accounts to obtain further free allowances.
  • Conduct yourself professionally and honestly in all interactions with other members and with the Company.

Any breach of these obligations may result in immediate suspension or termination of your membership without refund.

5. Listings and Mandates

All listings and mandates submitted to the platform are displayed to members in good faith. The Company does not independently verify the accuracy of listing information and accepts no liability for errors, omissions, or misrepresentations made by members in their submissions.

Members submitting a listing warrant that they are directly mandated or are the legal owner or authorised representative of the property, and that no third-party exclusivity arrangements are in place that would prevent the introduction being made.

6. Confidentiality and Off-Market Integrity

The off-market nature of this platform is its core value. Members must not disclose the existence of any specific opportunity, deal room, counterparty identity, or transaction detail to persons outside the platform without prior written consent from the other party. Breach of this obligation is treated as a material breach of these terms and may result in immediate termination of membership.

7. Limitation of Liability

The Company acts solely as an introduction platform. We are not a party to any transaction between members and accept no liability for the outcome of any introduction, negotiation, or deal. Members transact entirely at their own risk and are responsible for conducting their own due diligence.

To the fullest extent permitted by law, the Company's total liability to you for any claim arising from your use of the platform shall not exceed the greater of (a) the total subscription fees paid by you in the three months preceding the claim, or (b) £100. Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded under the laws of England and Wales.

8. Intellectual Property

All content, design, and functionality of the platform is the intellectual property of Off/Market Network Ltd. You may not copy, reproduce, or distribute any part of the platform without our prior written consent. Member-submitted content (listings, mandates, profile information) remains the intellectual property of the submitting member, but you grant the Company a licence to display it to other members for the purpose of operating the platform.

9. Changes to These Terms

We may update these Terms of Service from time to time. Where changes are material we will notify members by email at least 14 days before the changes take effect. Continued use of the platform after that date constitutes acceptance of the revised terms.

10. Governing Law

These terms are governed by the laws of England and Wales. Any disputes arising from your use of the platform shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact

For any questions regarding these terms, please contact us at ops@rothmoreproperty.com.